Retail
managers learn that if they find ways to subtly manipulate customers toward
certain products, they can significantly improve profits. While there are a
number of strategies designed to direct shoppers to high-markup items, POP
displays are a simple and inexpensive method to draw attention to those
products.
The Value of Impulse Buys
Impulse
buys involve more than throwing a candy bar into a shopping cart with a week's
worth of groceries. Consumer research has shown that two thirds of purchase
decisions are made in the store and over half of purchases are made on impulse
rather than from a shopping list. Retailers who can control those impulse buys
control their finances. Onsite display signage is a key part of influencing
shopper decisions.
Consider an
overstocked item. They traditional way to move the merchandise is to put it on
sale. However creative use of POP displays to draw attention to the product can
increase sales without reducing the price. The store moves the item without
cutting profits. The same strategy could be applied to discontinued items,
encouraging shoppers to grab them before they are sold out.
Weakness of Mass Media
Retailers
are recognizing that mass media advertising doesn't have the impact it once
had. While it's still an important part of an overall strategy of promotion and
branding, it's not especially effective at changing buying habits.
The problem
is one of immediacy. A consumer sees a great advertisement for your products on
TV and decides to buy it. However he's not going to jump in his car and drive
over right away. Instead he makes a mental note to buy next time he's in the
store. Meanwhile hundreds of competing thoughts eventually drive it out of his
head. By the time he visits your store a week later, he's forgotten the ad.
POP
displays trigger the purchase decision and allow the shopper instant
gratification. When he sees the advertisement, all he has to do is reach out
and grab the product.
Retailer-Manufacturer Partnerships
POP
displays can be provided either by the manufacturer or the retailer. In some
cases they can be designed and financed by both.
Manufacturers
love POP displays because they encourage shoppers to buy their product rather
than a competing one. Retailers love them because they increase sales. While
retailers may not care which brand of microwave gets sold, they profit when
shoppers influenced by POP displays grab one while on a shopping trip for
something else.
Manufacturers
and retailers are working together to create POP displays that benefit both of
them. Displays can be created which complement the other display signage in the
store while drawing attention to the manufacturer's products. This mutually
beneficial arrangement works better than displays created by one party or the
other.