Businesses
shouldn't underestimate the power of well-designed display signage. Studies
have shown signs have a strong effect on the profitability of a company.
Bring In New Customers
An integral
part of successful business promotion is bringing your establishment to the
attention of new customers. While ads placed in venues from billboards to
television are often viewed as a major source of customers, display signage is
often more effective.
For example
a study of restaurant advertising by the Small Business Administration showed
that among fast food restaurants display signage was the leading source of
customers, accounting for over one third of new arrivals. While sit down restaurants
saw word of mouth as the leading source of new customers, their signs accounted
for as much as one quarter of their traffic.
Visual
displays must be easy to see so customers can pick them out of competing sights
in the area. They must give an immediate, positive image of the establishment
so passers-by feel the desire to come inside.
Influence Shopper Decisions
Retail
stores commonly want to push customers toward certain products. These might be
overstocked or discontinued items, or merchandise with a larger profit margin.
Display signage draws attention to these items and brings customers over to
look at them. Swaying shoppers' buying habits is an important strategy to
retail success.
There is a
reason that checkout lines are stocked with small, inexpensive items. These
impulse buys are a significant source of store revenue and many a shopper has
thrown one or two of these items into the basket while waiting to be rung up.
However customers are so used to seeing these displays that they stop noticing
them after a while. Display signage can highlight these displays, causing
shoppers to give them a second look.
Create a Brand Identity
Humans are
naturally visual creatures and we respond well to imagery. Display signage
gives a business a strong visual identity, which creates stronger associations
in a customer's mind than the store itself does. If the sign is attractive,
those associations are immediately positive.
Architectural
signage is one of the most important factors in this branding. Since these can
be seen much farther than other visual displays, they reach a larger audience.
Entire storefronts have been designed around the shop sign. Studies show that
establishments with signs as focal points show better profitability than stores
which add signs as an afterthought.
Display
signage seems like a simple concept and as a result may be overlooked by
business owners. The power of signs to attract new customers, direct shopping
traffic, and to create positive associations in people's minds should not be taken
lightly. A signage strategy should be a leading component in a comprehensive
promotional plan designed to reach the maximum number of potential customers.